Last updated: March 1, 2026
Account information: Email address, display name, and profile information you provide when you sign up (including via Google OAuth).
Usage data: Pages visited, loops created, videos added, features used, and interactions with the platform. Collected via PostHog analytics.
Payment information: Processed securely by Stripe. We never see or store your full credit card number.
Device information: Browser type, device type, and IP address for device management and security.
We use your data to: provide and improve the Loop Easy service, process payments, send transactional emails (welcome, receipts, payment issues), personalize your experience, and protect against abuse. We do not sell your personal data to third parties. Ever.
Loop Easy uses the following third-party services that may process your data:
Each service has its own privacy policy. We encourage you to review them.
We use essential cookies for authentication (keeping you logged in) and analytics cookies via PostHog to understand how people use Loop Easy. You can disable analytics cookies in your browser settings, but authentication cookies are required for the service to function.
We retain your data for as long as your account is active. You can delete your account at any time from Settings, which will permanently remove your profile, loops, and associated data. Payment records may be retained as required by law.
Loop Easy complies with the Children's Online Privacy Protection Act (COPPA). We take children's privacy seriously.
Children under 13 cannot create their own accounts. Instead, a parent or guardian creates a "kid profile" within their own account. The parent serves as the verified consenting adult. Kid profiles are fully managed by the parent — the child uses the parent's device or a shared family device.
We do not collect email addresses, phone numbers, location data, photos, or any other personal information from children under 13.
Kid profile data is used solely for:
We do not serve behavioral advertising to kid profiles. We do not build interest profiles for advertising. We do not share kid data with third parties.
Parents can at any time:
To exercise these rights, use the Family section of your Dashboard or contact us at support@loopeasy.com.
When a parent invites a child to create their own login (for any kid profile), we require explicit parental consent before collecting the child's email address. The parent must check a consent box confirming they are the legal guardian and approve email collection for authentication purposes only. Consent is recorded with a timestamp and the parent's account ID.
All independent account creation requires a birth year. Users under 13 are directed to have a parent create a family profile for them. We do not knowingly allow children under 13 to create independent accounts without parental involvement. If you believe a child under 13 has created an account without parental consent, contact us at support@loopeasy.com and we will delete it immediately.
Parents and legal guardians are responsible for monitoring and approving the content available to their children through Loop Easy. While we provide content rating filters and screen time controls, parents should review their child's profile settings and available content regularly.
You have the right to: access your personal data, correct inaccurate data, delete your account and data, and opt out of analytics tracking. To exercise these rights, email support@loopeasy.com or use the Settings page.
We may update this policy. Significant changes will be communicated via email or site notice.
Privacy questions? Email support@loopeasy.com.